Global Communication – Europa Project Academy

Global Communication: Intercultural Competence and Business Success

Vocational Education • 10 Day • €80

Preparation

Once accepted to the course, participants will be directed to an online platform where they will have access to basic information, articles, videos, industry reports and other resources on intercultural communication, intercultural competence, business ethics, global business and related topics.
Participants will receive a guidance document with tips and examples on intercultural awareness and communicating with business people from different cultures.
Prior to the course, an online meeting will be organized with the participants to share the course program, expectations, use of the online platform and other logistical information.

Course Description

This course aims to provide teachers and educators working in the field of vocational education and training and professionals who want to succeed in the global business world with the necessary knowledge and skills in communicating effectively with people from different cultures and intercultural competence. The course will provide detailed information, industry examples and practical applications on intercultural communication models, verbal and non-verbal communication, business ethics, cultural awareness, culture shock, conflict management, leadership, teamwork and strategies for success in the global business world.

Objectives of the Course

To understand the concepts and importance of intercultural communication.
To learn the communication styles and values of different cultures.
To develop verbal and non-verbal communication skills in intercultural context.
To gain intercultural awareness and empathy.
To understand and manage culture shock and adaptation processes.
Develop intercultural conflict management skills.
To learn leadership and teamwork strategies in the global business world.
Gain intercultural competencies necessary for success in the global business world.

Methodology

Interactive presentations and discussions
Group work and case studies
Intercultural communication simulations and role-playing activities
Intercultural awareness games and exercises
Expert guest lectures and intercultural experience sharing
Online forums and discussion groups
Peer learning and feedback

Learning Outcomes

At the end of the course participants will be able to;

Will be able to explain the concepts and importance of intercultural communication.
Describe the communication styles and values of different cultures.
Will be able to use verbal and non-verbal communication skills effectively in intercultural context.
Gain intercultural awareness and empathy.
Understand and manage culture shock and adaptation processes.
Develop intercultural conflict management skills.
Apply leadership and teamwork strategies in the global business world.
Gain intercultural competencies necessary for success in the global business world.

Following

Participants will complete an online evaluation questionnaire at the end of the course and provide feedback on the effectiveness of the course.
After the course, participants will be able to stay in touch with each other and the trainers through the online platform, share their experiences and receive support.
Participants will be encouraged to apply the acquired knowledge and skills in their own field of work and continue to develop themselves in intercultural communication and competence.

Daily schedule of training activities:

Day 1

Meet and greet
Intercultural Communication: Concepts and Importance,
Globalization and the increase in intercultural communication
Activity: Watching and discussing videos on intercultural communication

Day 2

Culture and Communication: Cultural Values and Communication Styles
High and low context cultures
Activity: Examine examples of communication from different cultures

Day 3

Oral Communication: Language, Meaning and Intercultural Differences
Overcoming language barriers and effective communication strategies
Event Intercultural communication simulations

Day 4

Nonverbal Communication: Body Language, Mimics and Gestures
Cross-cultural differences and avoiding misunderstandings
Activity: Nonverbal communication and cultural awareness games

Day 5

Intercultural Awareness and Empathy: Understanding Self and Others
Combating cultural prejudices and stereotypes
Activity: Exercises to develop intercultural empathy

Day 6

Culture Shock and Adaptation: The Process of Adapting to a New Culture
Stages of culture shock and coping strategies
Event: Sharing experiences about culture shock

Day 7

Intercultural Conflict Management: Respect and Understanding of Differences
Conflict resolution techniques and mediation
Activity: Conflict resolution simulations and role play

Day 8

Leadership and Teamwork in Global Business
Effective leadership and collaboration in intercultural teams
Event Intercultural teamwork simulation

Day 9

Success in Global Business: Intercultural Competence and Strategies
Global business ethics and professional codes of conduct
Event: Discussion on tips and strategies for success in global business

Day 10

Course evaluation and closing
Certificate ceremony and farewell
Activity: Feedback collection and future plans

Target Audience

This course is suitable for teachers, trainers in the field of Erasmus+ VET, professionals working or wishing to work in international businesses, entrepreneurs and individuals aiming for a career in the global business world.